Frequently Asked Questions

Here are some frequently asked questions. Please feel free to contact me at favoritecolorswapATgmailDOTcom if you have a question that isn't answered here or in the rules. What is this "secret email" deal? A secret email is an email address that isn't associated with you, and doesn't give away who you are. You can easily create one using a free email client such as Yahoo!, or I can send you an invite for a Google email address. If you are unsure whether or not your email is truly secret, feel free to send me a test message to check! Help! I haven't heard from my pal, and it's been __ days! If you do not hear from your pal at all in the first week after matches have been made, please let me know right away! Otherwise, try to send them an email, and see if you get a response. Sometimes it happens, and most of the time it isn't cause for alarm. People get busy sometimes! If your pal truly has flaked out on you, then we'll find you a nice angel to get you some good swap lovin'. What do I do if I haven't gotten my match from you/lost their address/forgot what price range I'm in? Please just let me know. I have all that information stored, and can send it to you again.